Create Quick Business Case
Business case is an assured way to assess the viability of automating a process. Unlike most other ways to create the business case that take days or weeks, with Eagle Insight you can create your business case in hours! Just enter the required information and you will get a comprehensive, downloadable business case in minutes including important aspects like process complexity, ROI, FTE savings, costs and time required for process automation and much more.
When you have multiple processes to automate, how will you decide which one to automate first? That’s where Eagle Insight can come handy for you. Eagle provides you with sensible process ranking metrics like ROI, process complexity, FTE savings etc and ranks the processes based on its business viability defined by these factors. It’s kind of a software assistant for your business executives that helps them to decide the process priority for automation.
Department wise Business Insight
Eagle Insight provides you with meaningful insights and increased understanding of your software robot’s operational metrics. It gathers the data from multiple processes, organizes it beautifully and presents the data to you in a comprehensible manner so you can make informed decisions on your RPA investment and strategy. It saves you from unnecessary expenses and lets you focus on what’s the best!
Per Process Business Analytics
To give your analytics more power, Eagle Insight has a per process business analytics dashboard. Here you can deep dive into the important aspects of an individual process regarding the efficiency and performance of the process. The process metrics include process productivity, handling time, exception rate, transaction volume, process queue statistics and much more. Everything that could help you optimize your RPA.
Agile KANBAN Board
KANBAN board is probably the most efficient way to organize and make sense of the visual data. In Eagle Insight, you also have a Kanban board where you can understand your process in detail. You can visualize and monitor the work in progress during the process development phase. It classifies various development stages such as “Discovery”, “In Progress”, “On Hold” etc. You can also drag and move the cards between the columns based on the development status of the process.
Real-Time Bot Performance Metrics
Software robots are your intelligent digital workforce. Eagle INSIGHT helps you to maximise the potential of these virtual workers . Eagle collects all relevant data produced by each robot, processes the data and presents it to you in RPA Analytics Dashboard so that you can track the real-time performance metrics such as bot productivity, bot utilization, bot exceptions etc. It enables you to decide whether you need more robots to handle the existing process volume or you have enough bot capacity to automate more processes.
Ticket Management & Support Insight
Eagle provides a common platform to development, operations and support teams to speed up service request resolution. Eagle’s support analytics dashboard provides you an insight of the service requests raised for business or application exceptions. It monitors and visualises the status of service requests such as new tickets, resolved tickets, in progress, on hold etc.. so that your support and development teams can decide their priority to work on key exceptions to optimise the bot performance.
Team & Role Management
Create your team and assign roles on a need to know basis. You also can assign departments to your team members so that they can view the processes for their specific department only.