How Hyper-automation influences Workforce Engagement, Analytics and AI
As business operations continue to shift online due to the current remote work-from-home scenario, the importance and speed of implementation of automation strategies have been largely accelerated. Hyper-automation is defined as the integration of several different digital tools and technologies in order to enable the automation of virtual tasks associated with business processes.
Hyper-automation functionality can even discover business processes and automatically generate bots to deal with them. Hyper-automation technology combines a wide variety of innovative tools such as Machine Learning, Artificial Intelligence (AI), and Robotic Process Automation (RPA) with primary accessible technology in order to automate repetitive and time-consuming organizational tasks.
With the use of hyper-automation, businesses can digitally transform and revitalize their current organizational efficiency and productivity so that they can unlock their complete potential. Furthermore, it has the ability to help businesses deal with the increasing amounts of data and workloads that can become extremely difficult to perform manually. Research shows that by the year 2024, organizations will be able to lower their costs by up to 30% using hyper-automation technology with redesigned operational processes.
Why We Need Hyper-automation
1) Advanced Analytics
Once your business automates its business processes and tasks, advanced analytics capabilities can help you determine the return on investment (ROI) of your business’s automation software technology and strategies. You can further utilize these advanced analytics to draw valuable insights so that your business can determine the impact the automation had on your organization’s sales and revenue stream, management, and overall general operations. Processes that previously required long hours of manual labor by a human employee can now be completely automated and optimized using emerging hyper-automation technology.
Intelligent machine learning technology can even use past interactions and experiences to continuously optimize functioning and advance capabilities so that organizational decision-making can be automated. Machine learning technology can use data to identify relevant patterns so that organizational decisions can be made with minimal human interaction and intervention.
2) The Power of Artificial Intelligence Capabilities
The integration of high functioning, complex Artificial Intelligence technology in business processes is changing the definition of ‘work.’ Complex Artificial Intelligence features such as machine learning, computer vision, high functioning ‘Optical Character Recognition,’ and ‘Natural Language Processing’ allow your business to more effectively automate business tasks and process more work productivity.
Artificial Intelligence can uncover and automate previously inaccessible areas of data end to end in order to create higher value. Your business can utilize the power of artificial intelligence in order to hyper-automate day-to-day business processes.
Robotic Process Automation (RPA) can automate tasks across a variety of different organizational departments such as allocation of available human resources, security and encryption assurance, finance and accounting records, and mission support using available structured and unstructured data in order to make key decisions.
85% of businesses reported that the use of Robotic Process Automation exceeded their expectations in terms of accuracy, timeliness, and flexibility. These automatic features also help organizations in terms of compliance and reducing potential associated risk by reducing the possibility of human error.
3) Workforce Engagement
The implementation of hyper-automation in businesses around the world has helped reimagine traditional workforce teams. Hyper-automation enables human employees and complex digital technology to work side by side in order to achieve organizational goals and objectives more efficiently and productively. In new, innovative hyper-automation strategies, technology collects, records, and analyses large amounts of data; with human employees being the key decision-makers for important tasks using digital cognitive computing tools. Therefore, with the power of hyper-automation, your business can enable Robotic Process Automation (RPA) developers, business experts and analysts, and advanced digital technology to collaborate.
Furthermore, with the integration of hyper-automation technology, employees will be able to save their valuable time spent on repetitive, time-consuming tasks. They can then utilize this time to work on more intellectually stimulating, higher-level organizational tasks.
In fact, one of the key advantages of hyper-automation is the ability to make business processes almost completely autonomous and independent. Studies have shown that by the year 2025, more than 20% of products will be manufactured, packed, shipped, and delivered to consumers without being touched.
This means that almost the entire supply chain process can be automated without the interference of a human employee. This also means that entire value chains can be made more efficient, reliable, and scalable than ever before.
The Difference between Automation and Hyper-automation
Hyper-automation and automation are generally grouped into the same category of optimization tools. However, there are several key differences that differentiate the two. When discussing automation, this refers to the software that can be made available within a computer that can assist or speed up business processes or tasks.
However, hyper-automation refers to the application of advanced, complex technology such as artificial intelligence, machine learning, process mining, advanced analytics, and robotic process automation to automate and augment processes that are generally performed or dependent on humans.
While automation is performed by easily available computer technology, hyper-automation is performed by high functioning, sophisticated technology. Furthermore, while automation aims to automate certain specific business processes and tasks, the ultimate goal of hyper-automation is to automate every business process or task possible.
Hyper-automation offers more advanced capabilities such as the availability of predictive insights, process mining, adaptive decision making, and guided recommendations.
Take Advantage of the Power of Hyper-automation:
With the power of hyper-automation technological features, your business can effectively automate and streamline day-to-day business processes and equip the organizational workforce with opportunities to collaborate with other departments using advanced digital technology.
Furthermore, you can add intelligent AI and Machine Learning technology to routine tasks in order to optimize and automate your business’s overall operations. You can then take advantage of advanced analytics that will enable your organization to assess the overall impact of automating these processes.
As our modern business landscape continues to shift online in favor of advanced digital technology, hyper-automation is becoming more and more relevant and valuable to businesses today.